Signup
Signup flows, forms, and crew members who get stuck.
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Crew members are stuck in the signup
A checklist of the things that can stop a crew member in the signup, and how to fix each one.
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How crew members sign up
An overview of the ways people can sign up, from a direct link to a member type, with or without team selection and waiting list, to an invite link to a specific team.
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How the waiting list works
Who goes on the waiting list, what they experience, and how to bring them onto a team.
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Invite crew members to a team
How to send an invite link to a team, invite last year's crew and invite a new team leader.
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Membership fees
How to let crew members pay a membership fee or deposit by card, see who has paid, and register cash payments.
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Set up the signup form
Build the signup form for a member type with pages, data fields, team selection and the confirmation page, and check that every required field is included.
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Signup status: who can sign up?
What the six Signup status options mean, who counts as a previous member, and what crew members see when they are refused.
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The confirmation email doesn't arrive
What to do when a crew member hasn't received the email with the link to confirm their email, and how to send it again.
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The signup button on the front page doesn't work
Why the signup button on your front page reloads the page or leads to the wrong place, and how to fix the link in the view template.
Didn't find the answer? Write to support@crewstack.io.