Tickets and scanning
Crew tickets and scanning at the gate.
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A crew member can't get their ticket
A checklist for when a crew member can't get their ticket, with the messages they see and how to fix each one.
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Assign tickets to a single person
How to give one person extra products, such as an extra meal voucher, on the Assign tickets page, and who can use the page.
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Check-in reports
See how many tickets each person at the entrance has checked in, and how many wristbands, drink tickets and other products came in during a period.
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Corego wallet with QR tickets
How to choose which products go into your crew's Corego wallets, and help a crew member who is missing their wallet.
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Create products and give them to your crew
How to create products such as wristbands, meal vouchers and parking permits, and how they end up on your crew's tickets through a member type, a team or assignment.
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NFC chips with EventPos
How to choose which products go on the EventPos chip, connect chips at the entrance and keep track of what has been used.
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Product pools: share out products on a team
How to share out a team's pool of, for example, meal vouchers between the team's members, and how an admin gives the team the pool under Product Budgets.
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RFID, NFC and digital wallets
What Crewstack can do with NFC chips and digital wallets, so your crew's products are on a wristband or on their phone, with EventPos, Corego or your own provider.
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Scanner / Scanning tickets
How to set up scanning, give people access, use partial handout and brief the entrance staff.
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See and remove a check-in
Where you can see whether and when a person was checked in, and how to remove a check-in made by mistake.
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Ticket templates
Design the PDF tickets. Upload an A4 background, place the QR code and fields, and make a template for each member type in each language.
Didn't find the answer? Write to support@crewstack.io.